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Frequent Asked Questions

Having second thoughts?

No worries, we're here to help! Check out our FAQ section for quick answers to common questions.

 

Your peace of mind is our goal – find the info you need easily.

Course Selection

Q: Does my child need to have any prior coding experience?

A: Our curriculum features courses that cater to both beginner and advanced students, so all kids are welcomed!

Q: My child has learnt coding before. Does he/she need to take it again?

A: It depends on his/her proficiency as well as the course that he’s/she’s interested in taking. We will have our new students to go through our TQ test to identify their proficiency level before recommending suitable courses.

Q: What course should we sign up for?

A: This would depend on the child's proficiency level, whether they have any prior coding experience, and their age. We have a tech learning roadmap that we recommend for a comprehensive tech education!

 

Q: My child is below the minimum age required as stated on your website. Can we still sign up?

A: The age group listed on our site is a guideline, not a strict requirement. Some exceptions can be made based on the child’s coding experience, and if you’ll like to be sure, do chat with us if you need more accurate and personalized suggestion.

Scheduling

Q: The class that I am interested in is already full. Can I still sign up?

A: We try not to disappoint kids who want to join our classes, but you can always contact us via WhatsApp or click Chat at the right bottom, we’ll see what we can do!

Q: How many students are required for a class to be confirmed?

A: For online, we can begin a class once we have 2 sign up for a class. As for offline, we shall start the class with minimum 4 students. That said, we will keep our maximum number of students below 8 for optimum learning experience.

Q: What happens if the class does not meet the minimum requirements?

A: In the event of low sign-ups for classes that have a minimum requirement, we will notify parent/guardians 7 days prior to the class starting and suggest an alternative schedule. We reserve the right to cancel a class 7 days before the class commences if the number of students is below the minimum requirements, in which case the course fee that was paid will be refunded in full.

Q: I am interested to sign up but there is no available schedule that works for us.

A: We would love to find a schedule that works for you! Please contact us via Whatsapp or or click Chat at the right bottom, so we can try to schedule a class that would be convenient for you. 

Q: The class that my child is interested in has already started. Can my child still join?

A: Yes, our class emphasized project-based learning, so we treat every student like they are joining the class for the first time. They get to learn the fundamental and complete an outcome by the end of the class. Sign up for a trial class if you still have any concern, just give it a try!

Course Preparation & Logistics

Q: What does my child need to bring?

A: We ask parents to pack a small snack for their child and a jacket in case the room gets too cold for them. All the materials and various learning kits including laptops will be provided by Agmo Junior for in-class use.

Q: Do the kids take the kits home?

A: Unless otherwise specified, all kits are for in-class use only. If we have enough inventory, we might be able to sell it to you, alternatively, we can provide suggestions on where you can purchase these online.

 

Q: What time can I drop off and pick up my child?

A: You can drop your child off 15 min before the class starts and pick them up within 15 min after the class ends.

Q: My child just finished a course and would like to continue. How do I know which course he/she can take next?

A: As always, we’re more than happy to help recommend a suitable course that fits to your tech learning path. Contact us via Whatsapp or talk to your teacher for more personalized suggestion.

Contact Info

Q: Where are your classes held?

A: We have 2 learning mode. For online class, we are conducting it through Zoom, whilst offline class will be conducted in partnering schools or centres. You may join our class now in Bandar Utama, Kepong or Cyberjaya area. Contact us via Whatsapp to find out more about our location!

Q: What are your operating hours and how do we contact you?

A: Our main office at MYEG Tower, Level 39 is open from 10am – 7pm during the weekdays. If you wish to visit our classrooms and speak to someone there, we’ll recommend scheduling an appointment via WhatsApp at +6010 6636786 or just by giving us a call.

Couldn't find the answers you need?

You can always chat with us to find out more!

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